One of the best compliments I’ve ever received is “When Angela does my hair, I feel like she loves me.”
Love. Its the one thing in life everyone wants more of and is usually at a loss in how to find it. How does this relate to sales? I’ll get there. Most anyone can admit that the time in their lives where they felt most fulfilled, at peace and content, was a time when love was involved. What is love? The only, and, in my personal opinion, best reference is 1 Corinthians 13 is the love chapter. It is patient, kind, never rude, never self seeking and so much more. But despite your religious beliefs anyone can see that when real love is involved, there’s fulfillment. And the verse, “And now abides faith, hope and love, but the greatest of these is love” is pretty accepted as truth and generally agreed with.
As a professional, I’ve fallen in love with my clients. Of course, as a momma, it seems to me that there’s nothing I love more than my babies (even though they are not all babies anymore!) and that seems to be the strongest type of love I’ve ever experienced. But love is all around me. I’d say, “even in the chaos of life.” but I’m going to say especially in the chaos of life. Sometimes that’s where it’s emphasized the most. My clients have been with me through pregnancy and baby/toddler and even personal dark seasons and those seasons can be hard for any business owner. But they were patient with me, kind, never rude to me. Ultimately, I still have to deliver a good end product of my client’s hair, but the experience of that process has been compromised at best. I have always been insecure with my sometimes lack of ability to create a professional atmosphere in the midst of my home salon but I’ve learned that some people not only don’t mind it, but can actually prefer it. They like coming to their hair appt and having it be more than just about hair. And I have to say, I love it too. If I were to work in a salon and not have my cute kids swarming around, I don’t know if I’d love it as much. Which is surprising to say because working with my kids has been a challenge, but, as I look back, I feel like I’ve truly shared life with you guys. And I love it.
Lately I’ve been struggling with my new venture in sales realizing that sales is harder for me that I had imagined it would be. Obviously, the initial goal of sales is to sell. But if I think about why I’m doing this, and really allow myself to reflect, I realize that it’s so much more that that. Whether it be online or in person in the salon, I realize that sales and relationship go hand in hand. As an entrepreneur, I feel like my goal is to solve problems. As your hairstylist, I want to continue to help find solutions to your hair struggles. Not to sell you more product, but to continue our amazing relationship we’ve built over the years. Helping you gain your fullest potential from your hair and help you get through any struggles along the way. Approaching it this way, I relax. I let things ride and flow in the direction it’s meant to. Now I’ll just wake up and enjoy my hair appointments with you and hope that when I do your hair, you feel my love.